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I purchased a product through Hotmart and I need help
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I purchased a product through Hotmart and I need help
I'm a buyer
I'm a creator
I'm an affiliate
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How to access my product
How do I change my account’s language?
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How to access my product
How do I close or reactivate my buyer account at Hotmart?
How to access Hotmart Club?
How do I change the email address used to access the product?
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Content and certificate
There are missing contents in the course I purchased
My product has not been fully delivered
For how long can I access my course?
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Payment methods
What payment methods are available for purchasing on Hotmart?
Why can't I find the payment option I need on the checkout page?
How to request the invoice for my purchase in Brazilian Real?
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Events
How to fill out or change my ticket information?
How can I upgrade my ticket for an event?
How do I check in at my event?
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