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List of articles in this section
How to access my product
- How do I close or reactivate my buyer account at Hotmart?
- How to access Hotmart Club?
- How do I change the email address used to access the product?
- How do I change my account’s language?
- How to watch my lessons using a cell phone
- The product I’ve purchased promised me access to groups and/or social media. What should I do?
- How to watch your course on TV
- The product I’ve purchased promised me a physical product or a bonus. What should I do?
- How to activate captions on the product I purchased
- Questions about my purchased product
- How can I access the product I’ve purchased?
- How to log into Hotmart for the first time and find the course you purchased
- I can't access my purchase. What should I do?
- What should I do if the video in my course doesn’t load?
- Why does my course look different?
- The product's access link is not working. What should I do?
- I made a purchase and need to change my access email
- The product I’ve purchased promised me a physical product or a bonus. What should I do?
- I have a question about the product I purchased
- How can I access my online course?
- I forgot my password
- How to access my first purchase on Hotmart?
- What should I do if I can't access my purchase?
- Can I delete a purchase?
- How to add personal notes to lessons at Hotmart Club?
- Accessing my ebook
- How do I contact the content’s Producer?